{"id":144,"date":"2026-05-12T12:59:36","date_gmt":"2026-05-12T12:59:36","guid":{"rendered":"https:\/\/SITEURL\/make-a-complaint\/"},"modified":"2026-07-17T16:18:29","modified_gmt":"2026-07-17T16:18:29","slug":"make-a-complaint","status":"publish","type":"page","link":"https:\/\/ombud.m5i.com\/fr\/make-a-complaint\/","title":{"rendered":"D\u00e9poser une plainte"},"content":{"rendered":"\n\n\t<section id=\"block_2f2b56c193cf5452290aa7be8ea29087\" class=\"image-text-section image-position-right has-image-bg\">\n\t\t<div class=\"container container--md\">\n\t\t\t<div class=\"cols\">\n\t\t\t\t\t\t\t\t\t<div class=\"col text-holder\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"section-title\">D\u00e9poser une plainte<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Il y a plusieurs fa\u00e7ons de d\u00e9poser une plainte aupr\u00e8s d\u2019Ombud NB. Toutes les plaintes adress\u00e9es \u00e0 notre bureau sont confidentielles. Selon l\u2019objet de votre plainte, vous pourriez devoir remplir diff\u00e9rents types de formulaires. Certains de ces formulaires sont des obligations l\u00e9gales, nous devons donc vous demander de les soumettre. Si vous ne savez pas avec certitude quel formulaire utiliser ou comment le remplir, veuillez communiquer avec nous. Il nous fera plaisir de vous aider et de r\u00e9pondre \u00e0 toutes vos questions.<\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col image-holder\">\n\t\t\t\t\t\t<picture><source media=\"(min-width: 1440px)\" srcset=\"https:\/\/ombud.m5i.com\/wp-content\/uploads\/2026\/07\/shutterstock_2770740501-1-1024x540.jpg 1x\"><source media=\"(min-width: 1024px)\" srcset=\"https:\/\/ombud.m5i.com\/wp-content\/uploads\/2026\/07\/shutterstock_2770740501-1-1024x540.jpg 1x\"><source media=\"(min-width: 768px)\" srcset=\"https:\/\/ombud.m5i.com\/wp-content\/uploads\/2026\/07\/shutterstock_2770740501-1-768x405.jpg 1x\"><source srcset=\"https:\/\/ombud.m5i.com\/wp-content\/uploads\/2026\/07\/shutterstock_2770740501-1-300x158.jpg 1x\"><img src=\"https:\/\/ombud.m5i.com\/wp-content\/uploads\/2026\/07\/shutterstock_2770740501-1-300x158.jpg\" width=\"300\" height=\"158\" alt=\"\" loading=\"lazy\" decoding=\"async\"><\/picture>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\n\n<section id=\"block_218c4b94fa30b58ff59b2ec25ff36fa9\" class=\"accordion-section bg-grey has-decor\">\n\t<div class=\"container\">\n                                    <div class=\"accordion-section__header\">\n                                            <h2 class=\"accordion-section__title\">Formulaires<\/h2>\n                                                                <div class=\"accordion-section__intro\"><p>Select a category below to find the form you need. If you&rsquo;re unsure which form applies to your situation, contact our office for assistance.<\/p>\n<\/div>\n                                    <\/div>\n            \n            <div class=\"acf-accordion\" data-acf-accordion>\n                                    <div class=\"acf-accordion__item\">\n                        <button\n                            type=\"button\"\n                            class=\"acf-accordion__trigger\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"acf-accordion-panel-block_218c4b94fa30b58ff59b2ec25ff36fa9-0\"\n                        >\n                            <span class=\"acf-accordion__trigger-text\">Formulaires visant l\u2019\u00e9quit\u00e9 administrative<\/span>\n                            <span class=\"acf-accordion__icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <div\n                            id=\"acf-accordion-panel-block_218c4b94fa30b58ff59b2ec25ff36fa9-0\"\n                            class=\"acf-accordion__panel\"\n                        >\n                            <div class=\"acf-accordion__content\">\n                                <div class=\"acf-accordion__content-inner\">\n                                    <h3 class=\"wp-block-heading\"><strong>Plaintes en vertu de la\u00a0<em>Loi sur l\u2019Ombud<\/em><\/strong><\/h3>\n<p>Formulaire de plainte relative \u00e0 l\u2019\u00e9quit\u00e9 administrative<\/p>\n<p>&nbsp;<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acf-accordion__item\">\n                        <button\n                            type=\"button\"\n                            class=\"acf-accordion__trigger\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"acf-accordion-panel-block_218c4b94fa30b58ff59b2ec25ff36fa9-1\"\n                        >\n                            <span class=\"acf-accordion__trigger-text\">Formulaires visant le droit \u00e0 l\u2019information et la protection de la vie priv\u00e9e<\/span>\n                            <span class=\"acf-accordion__icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <div\n                            id=\"acf-accordion-panel-block_218c4b94fa30b58ff59b2ec25ff36fa9-1\"\n                            class=\"acf-accordion__panel\"\n                        >\n                            <div class=\"acf-accordion__content\">\n                                <div class=\"acf-accordion__content-inner\">\n                                    <p class=\"wp-block-heading\">Plaintes, notifications et demandes en vertu de la\u00a0<em>Loi sur le droit \u00e0 l\u2019information et la protection de la vie priv\u00e9e<\/em><\/p>\n<p>Formulaire de demande de renseignements<\/p>\n<p>Request to Correct Personal Information Form<\/p>\n<p>Formule 1 \u2013 Recours \u00e0 la Cour<\/p>\n<p>Formule 2 \u2013 Plainte d\u00e9pos\u00e9e aupr\u00e8s de l\u2019ombud<\/p>\n<p>Formule 4 \u2013 Recours \u00e0 la Cour par un tiers<\/p>\n<p>Formule 5 \u2013 Formulaire de plainte d\u2019un tiers<\/p>\n<p>Formule 6 \u2013 Appel \u00e0 la Cour par un tiers<\/p>\n<p>Formulaire de plainte concernant la vie priv\u00e9e<\/p>\n<p>Formulaire pour signaler une atteinte \u00e0 la vie priv\u00e9e<\/p>\n<p>Formulaire de demande de prolongation du d\u00e9lai<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acf-accordion__item\">\n                        <button\n                            type=\"button\"\n                            class=\"acf-accordion__trigger\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"acf-accordion-panel-block_218c4b94fa30b58ff59b2ec25ff36fa9-2\"\n                        >\n                            <span class=\"acf-accordion__trigger-text\">Formulaires visant l\u2019acc\u00e8s et la protection des renseignements personnels en mati\u00e8re de sant\u00e9<\/span>\n                            <span class=\"acf-accordion__icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <div\n                            id=\"acf-accordion-panel-block_218c4b94fa30b58ff59b2ec25ff36fa9-2\"\n                            class=\"acf-accordion__panel\"\n                        >\n                            <div class=\"acf-accordion__content\">\n                                <div class=\"acf-accordion__content-inner\">\n                                    <p class=\"wp-block-heading\">Plaintes, notifications et demandes en vertu de la\u00a0<em>Loi sur l\u2019acc\u00e8s et la protection des renseignements personnels sur la sant\u00e9<\/em><\/p>\n<p>Formulaire de plainte concernant la vie priv\u00e9e<\/p>\n<p>Formulaire pour signaler une atteinte \u00e0 la vie priv\u00e9e<\/p>\n<p>Formulaire de demande de prolongation du d\u00e9lai<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acf-accordion__item\">\n                        <button\n                            type=\"button\"\n                            class=\"acf-accordion__trigger\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"acf-accordion-panel-block_218c4b94fa30b58ff59b2ec25ff36fa9-3\"\n                        >\n                            <span class=\"acf-accordion__trigger-text\">Formulaire visant les archives<\/span>\n                            <span class=\"acf-accordion__icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <div\n                            id=\"acf-accordion-panel-block_218c4b94fa30b58ff59b2ec25ff36fa9-3\"\n                            class=\"acf-accordion__panel\"\n                        >\n                            <div class=\"acf-accordion__content\">\n                                <div class=\"acf-accordion__content-inner\">\n                                    <p>Formulaire de demande de renvoi visant les archives<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acf-accordion__item\">\n                        <button\n                            type=\"button\"\n                            class=\"acf-accordion__trigger\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"acf-accordion-panel-block_218c4b94fa30b58ff59b2ec25ff36fa9-4\"\n                        >\n                            <span class=\"acf-accordion__trigger-text\">Formulaire de divulgation d\u2019actes r\u00e9pr\u00e9hensibles<\/span>\n                            <span class=\"acf-accordion__icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <div\n                            id=\"acf-accordion-panel-block_218c4b94fa30b58ff59b2ec25ff36fa9-4\"\n                            class=\"acf-accordion__panel\"\n                        >\n                            <div class=\"acf-accordion__content\">\n                                <div class=\"acf-accordion__content-inner\">\n                                    <p>Formulaire de divulgation d\u2019actes r\u00e9pr\u00e9hensibles<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acf-accordion__item\">\n                        <button\n                            type=\"button\"\n                            class=\"acf-accordion__trigger\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"acf-accordion-panel-block_218c4b94fa30b58ff59b2ec25ff36fa9-5\"\n                        >\n                            <span class=\"acf-accordion__trigger-text\">Formulaire visant le favoritisme<\/span>\n                            <span class=\"acf-accordion__icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <div\n                            id=\"acf-accordion-panel-block_218c4b94fa30b58ff59b2ec25ff36fa9-5\"\n                            class=\"acf-accordion__panel\"\n                        >\n                            <div class=\"acf-accordion__content\">\n                                <div class=\"acf-accordion__content-inner\">\n                                    <p>Formulaire de plainte all\u00e9guant le favoritisme<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acf-accordion__item\">\n                        <button\n                            type=\"button\"\n                            class=\"acf-accordion__trigger\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"acf-accordion-panel-block_218c4b94fa30b58ff59b2ec25ff36fa9-6\"\n                        >\n                            <span class=\"acf-accordion__trigger-text\">Formulaire d\u2019autorisation<\/span>\n                            <span class=\"acf-accordion__icon\" aria-hidden=\"true\"><\/span>\n                        <\/button>\n                        <div\n                            id=\"acf-accordion-panel-block_218c4b94fa30b58ff59b2ec25ff36fa9-6\"\n                            class=\"acf-accordion__panel\"\n                        >\n                            <div class=\"acf-accordion__content\">\n                                <div class=\"acf-accordion__content-inner\">\n                                    <p>Formulaire d\u2019autorisation<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                            \t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\t<section id=\"block_548c5ff664b290f1fb8d4783d79df4a5\" class=\"image-text-section image-position-left has-image-bg\">\n\t\t<div class=\"container container--md\">\n\t\t\t<div class=\"cols\">\n\t\t\t\t\t\t\t\t\t<div class=\"col text-holder\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"section-title\">Nous contacter<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t<p><strong>R\u00e9ception<br \/>\n<\/strong>Lundi au vendredi : 8h30 \u00e0 16h30<br \/>\nT\u00e9l\u00e9phone :\u00a0(506) 453-2789<br \/>\nNum\u00e9ro sans frais :\u00a01-888-465-1100<br \/>\nT\u00e9l\u00e9copieur :\u00a0(506) 453-5599<br \/>\nEmail: ombud@ombudnb.ca<\/p>\n<p><strong>Adresse postale<\/strong><br \/>\nOmbud NB<br \/>\nC.P. 6000<br \/>\nFredericton, Nouveau-Brunswick<br \/>\nE3B 5H1<br \/>\nCanada<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col image-holder\">\n\t\t\t\t\t\t<picture><source media=\"(min-width: 1440px)\" srcset=\"https:\/\/ombud.m5i.com\/wp-content\/uploads\/2026\/05\/woman-on-phone-1-1.jpg 1x\"><source media=\"(min-width: 1024px)\" srcset=\"https:\/\/ombud.m5i.com\/wp-content\/uploads\/2026\/05\/woman-on-phone-1-1.jpg 1x\"><source media=\"(min-width: 768px)\" srcset=\"https:\/\/ombud.m5i.com\/wp-content\/uploads\/2026\/05\/woman-on-phone-1-1.jpg 1x\"><source srcset=\"https:\/\/ombud.m5i.com\/wp-content\/uploads\/2026\/05\/woman-on-phone-1-1-300x295.jpg 1x\"><img src=\"https:\/\/ombud.m5i.com\/wp-content\/uploads\/2026\/05\/woman-on-phone-1-1-300x295.jpg\" width=\"300\" height=\"295\" alt=\"\" loading=\"lazy\" decoding=\"async\"><\/picture>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-144","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ombud.m5i.com\/fr\/wp-json\/wp\/v2\/pages\/144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ombud.m5i.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ombud.m5i.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ombud.m5i.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ombud.m5i.com\/fr\/wp-json\/wp\/v2\/comments?post=144"}],"version-history":[{"count":41,"href":"https:\/\/ombud.m5i.com\/fr\/wp-json\/wp\/v2\/pages\/144\/revisions"}],"predecessor-version":[{"id":7561,"href":"https:\/\/ombud.m5i.com\/fr\/wp-json\/wp\/v2\/pages\/144\/revisions\/7561"}],"wp:attachment":[{"href":"https:\/\/ombud.m5i.com\/fr\/wp-json\/wp\/v2\/media?parent=144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}